Request-to-Design-to-Production for Oceanglass
Connected the request-to-design-to-production chain on Kissflow, with sales forecast and customer master flowing into SAP via FTP.
The challenge
Custom product design requests bounced between sales, design, and production teams via email and shared folders. Lead times slipped and version control was a constant problem.
Sales forecasts were locked in Excel files that were hard to consolidate into SAP for planning.
What we built
A connected Request → Design → Production flow on Kissflow with versioned artefacts, role-based reviews, and clear hand-off SLAs.
Sales forecast and customer/item master were modelled as Kissflow datasets with SAP sync via FTP.
Outcome
Design-to-production lead time and rework rate both dropped meaningfully. Sales forecast data hits SAP planning on the same day instead of weekly batch.
Production planners now operate from a single source of truth instead of reconciling spreadsheets.
- production
- design
- sap-integration
- kissflow